ICM Certificate of Credit Management and ICM Diploma of Credit Management are the most widely found qualifications. A Credit Controller will need to use a variety of accounting software and be IT literate.

They will need to be confident, polite and persuasive with the ability to build up a good relationship with customers.

A Credit Manager will manage the businesses credit policy, sales and invoicing procedures, software accounting systems and determining terms of business, credit risks and credit limits.

A Credit Manager is highly experienced and would often have started as a credit controller and supervisor. Business, economic and ICM qualifications will all be advantageous. They will need to have excellent communication skills, managerial skills, a thorough understanding of all commercial aspects of the business.

The Credit Director is strategically involved at board level for a business and is responsible for the entire order-to-cash process in the business and, frequently, customer care.

The Credit Director will direct the business credit policies, sales and invoicing procedures, ensure the IT and administrative process is robust and direct credit risks and insurance levels.

A Credit Director is highly experienced in the credit work profession, and will also have MBA, professional business qualification, accounting and ICM qualifications. They will have excellent communication skills, managerial skills, and a thorough understanding of all commercial aspects of the business.

• Credit Director
• Credit Manager
• Credit Controller
• Collections Manager
• Creedit Analyst
• Accounts Assistant
• Debt Collector
• Sales Ledger Clerk

These credit work roles will be further explained in another post.

Credit work professionals are in high demand and there are a number of specialist recruiters looking for quality candidates.

Credit industry businesses and recruiters can add their web site and contact details to Credit Work free of charge. Simply contact us to get started.